FAQs


SOME FREQUENTLY ASKED QUESTIONS…

How do you stay ahead of changes, such as rental laws? >

Our team stays updated on all local zoning laws, safety regulations & everything required. Whether it’s short-term permit requirements, long-term eviction procedures, contracts… we ensure your investment remains fully compliant and protected from legal risk.

Why shouldn’t I just manage the property myself?  >

Managing even one property can at times consume an unpredictable amount of hours per week, with no time to be learning what’s the best approach or option. We as an experienced team handle these situations or sales or rental with ease. From legal complexities & maintenance requirements to day-to-day operations, we know how to deal with any situation – so you can enjoy peace of mind.

I’m looking for the safest and most consistent income from my property?  >

Unlike the seasonal fluctuations of vacation rentals, our long-term management focuses on stable, predictable cash flow. We prioritize tenant retention to minimize expensive vacancy periods and turnover costs. In short, we look after your long-term tenant so they want to stay as long as you permit them to.

How do you handle maintenance without it becoming a headache for me?  >

We act as the sole point of contact for all tenant issues. With a vetted (then trust built over many years) network of contractors, meaning we handle everything from emergency midnight repairs to routine inspections and we supply this at low rates for quality work – due to our volume control over suppliers and the discounts for this that goes straight to you.

How can you ensure I get trustworthy & reliable tenants who won’t damage my home?  >

Whilst we can employ a rigorous screening process that goes beyond credit scores (verifying employment, rental history & reference checking – one of our advantages (when finding stable, long-term occupants who treat your property as their own) is our experience over many years here in the Malaga region (my boss has been here 40 years for example). Over this long period we have also built up techniques & methods that are outside the box for many and certainly our “hunches” & “sixth senses” are a proven track record of success when selecting potential candidates for your property.

What if I want to use my own property occasionally, is that possible?  >

One of the handy options of our short-term rental app, is flexibility. You can simply block off dates for personal use or family visits in a few seconds, whilst it continues to generate income for you the rest of the year. That said, we recommend where possible, to block out-of-peak dates where your rental income is lower during that time anyway.

Holiday guests can be demanding, how do you maintain high standards?  >

We treat your property like a boutique hotel. Our team has many years experience in how to smoothly manage everything from 24/7 guest communication, professional cleaning & what essentials to restock after every stay – whilst our customer service & tech staff are experts in screening your potential clients for your and your property’s safety.

How do you maximize my property’s holiday-let earnings?  >

We use dynamic pricing tools that analyse real-time market demand and local events to adjust your nightly rates automatically. This ensures you never undercharge during peak seasons or sit empty when demand shifts.

What is the difference between an estate agent and a broker?  >

Most town halls require estate agent sales professionals to be licensed, so that they can control education and experience requirements and have a central authority to resolve consumer problems.

The terminology used to identify an  estate agent varies a little from place to place. Brokers are generally required to have more education and experience than estate agents or salespersons.

The person you normally deal with is your estate agent or salesperson. The salesperson is licensed by the govenrment, but often work for a broker. All listings are placed in the broker’s name, not the salesperson’s.

A broker can deal directly with home buyers and sellers, or can have a staff of salespersons or agents working for him or her.

Why should I use an agent?  >

An estate agent is more than just a “sales person.” They act on your behalf as your agent, providing you with advice and guidance and doing a job – helping you buy or sell a home. While it is true they get paid for what they do, so do other professions that provide advice, guidance, and have a service to sell –such as Certified Accountants and Lawyers.

The Internet has opened up a world of information that wasn’t previously available to homebuyers and sellers. The data on listings available for sale is almost current – but not quite. There are times when you need the most current information about what has sold or is for sale, and the only way to get that is with an agent.

If you’re selling a home, you gain access to the most buyers by being listed in the Multiple Listing Service. Only a licensed estate agent who is a member of your local central database can get you listed there – which then gets you automatically listed on some of the major real estate web sites. If you’re buying or selling a home, the central database is your agent’s best tool.

However, the role of an agent has changed in recent years. In the past, agents were the only way home buyers and sellers could access information. Now agents are evolving. Because today’s home buyers and sellers are so much better informed than in the past, expertise and ability are becoming more important.

The real estate agent is becoming more of a “guide” than a “salesperson” — your personal representative in buying or selling a property.

I have a family friend who works in an Imobiliaria. I like her and she is a help but she gives me one price to sell my home for and I think it is too low. So I called another agent who suggested a price more in line with my expectations. Who do I choose?  >

You might want to consult a couple more local agents about the market value of your home. Most of the estimates should be in the same ballpark.

It could be that your friend is being more honest with you about the value of your home and the other agent gave you a higher number because he already knew you expected it.

Or it could simply be that your friend is a good friend, but not that great of a real estate agent.

Mixing business and friendships is always risky to the friendship. On the other hand, if your friend is truly competent and was providing wise advice, she may be offended if you ignore the advice and choose another agent.

I have to make a choice between an updated home in an older neighborhood or a newer home in a more modern neighborhood. The home in the older neighborhood has almost everything I want and is much larger, but which makes the most sense as an investment?  >

If your goal is to buy a home for it’s resale value and the one you are thinking of buying in the older neighbourhood is at the upper end of values for that neighbourhood, then it may not be the wisest choice. If it is similar or lower in price to the others, then there should be no problem, because pricing should be considered in relation to the local neighbourhood and not compared to homes in other neighbourhoods (for the most part)

Plus, is it a neighbourhood on the decline, or are others going to be fixing things up, too, so that it is a neighbourhood that is improving? It could turn out to be a very good deal as long as you don’t “overpay” because of the recent improvements.

Remember that you also buy a home for it’s value to you as a “home,” and that is something else you should consider. Which neighbourhood would you and your family feel most comfortable in?

When buying a new home, what upgrades should we go for? What holds the most value? Do we upgrade the lot? Pick more square footage in the house? Add an extra bedroom?  >

A lot depends on why you are buying the house. Are you buying it mostly as a home or mostly as an investment? There is a difference.

For the most part, upgrades are high-profit items for builders. They aren’t designed to enhance the value of the house, but make you happier with the house you do buy.

If you are looking at your home as an investment, then you buy from the smaller to medium size in the tract and spend only a minimal amount on upgrades. If you are looking at your purchase as a home, then you select upgrades that will enhance your quality of living.