Most town halls require estate agent sales professionals to be licensed, so that they can control education and experience requirements and have a central authority to resolve consumer problems.
The terminology used to identify an estate agent varies a little from place to place. Brokers are generally required to have more education and experience than estate agents or salespersons.
The person you normally deal with is your estate agent or salesperson. The salesperson is licensed by the govenrment, but often work for a broker. All listings are placed in the broker’s name, not the salesperson’s.
A broker can deal directly with home buyers and sellers, or can have a staff of salespersons or agents working for him or her.
